Terms of
Use.

1.1 These Terms of Use ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and CompliEZ ("Company," "we," "us," or "our"), governing your access to and use of the CompliEZ platform, website located at https://www.compliez.com ("Platform"), and all related services ("Services").

1.2 For the purposes of these Terms, the following definitions shall apply:

1.3 Words importing the singular include the plural and vice versa. References to any statute or statutory provision include any subordinate legislation and any modification, re-enactment, or extension thereof.

2.1 By accessing, browsing, or using the Platform, or by clicking "I Accept" or similar affirmation, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

2.2 If you are accessing or using the Platform on behalf of a company, organisation, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms. In such case, "you" and "your" shall refer to such entity.

2.3 If you do not agree to these Terms in their entirety, you must not access or use the Platform. Continued use of the Platform following any amendment to these Terms shall constitute your acceptance of such amended Terms.

2.4 You represent and warrant that you are at least eighteen (18) years of age and are competent to enter into a contract under the Indian Contract Act, 1872.

3.1 Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your internal business purposes.

3.2 We reserve the right to modify, suspend, or discontinue the Platform (or any part thereof) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Platform.

3.3 You are responsible for obtaining and maintaining all equipment and services necessary to access the Platform, including hardware, software, and internet connectivity. You are solely responsible for all charges associated therewith.

3.4 We may require you to register for an account to access certain features of the Platform. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.5 You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account.

4.1 As a condition of your use of the Platform, you agree to:

• Provide accurate, truthful, and complete information as required for the provision of Services;
• Comply with all Applicable Laws in connection with your use of the Platform;
• Cooperate with us in good faith to facilitate the provision of Services;
• Promptly respond to our requests for information, approvals, or clarifications;
• Maintain the confidentiality of any privileged or sensitive information exchanged;
• Review and verify all documents and deliverables provided to you.

4.2 You acknowledge that the quality and accuracy of Services may depend on the completeness and accuracy of the information you provide. We shall not be liable for any errors, omissions, or consequences arising from incomplete or inaccurate information provided by you.

4.3 You shall not use the Platform to engage in any activity that is fraudulent, misleading, or deceptive, or that would bring the Company into disrepute.

5.1 You agree not to, and shall not permit any third party to:

• Copy, modify, adapt, translate, reverse engineer, decompile, disassemble, or create derivative works based on the Platform;
• Use any automated system, including "robots," "spiders," or "scrapers," to access the Platform;
• Circumvent, disable, or otherwise interfere with security-related features of the Platform;
• Transmit any viruses, worms, defects, Trojan horses, or other items of a destructive nature;
• Use the Platform in any manner that could damage, disable, overburden, or impair our servers or networks;
• Attempt to gain unauthorised access to any portion of the Platform or any other systems or networks connected thereto;
• Impersonate any person or entity or falsely state or misrepresent your affiliation with any person or entity;
• Use the Services or deliverables for any unlawful purpose or in furtherance of illegal activities.

5.2 Any violation of this Section 5 shall constitute a material breach of these Terms and may result in immediate termination of your access to the Platform without refund.

6.1 CompliEZ provides legal technology and compliance automation services, which may include:

• Legal advisory and consultation services;
• Compliance documentation and regulatory filings;
• Business registration and incorporation services;
• Intellectual property registration and protection;
• Contract drafting, review, and negotiation;
• Regulatory compliance monitoring and deadline tracking;
• AI-powered legal document generation and analysis.

6.2 The specific scope, deliverables, timelines, and fees for Professional Services shall be as set forth in separate engagement letters, service agreements, or order forms executed between you and the Company.

6.3 The Company reserves the right to refuse any engagement or discontinue Services at its sole discretion, subject to applicable professional conduct rules and contractual obligations.

6.4 Pro bono services, where offered, are provided at the sole discretion of the Company and are subject to availability and eligibility criteria as determined by the Company.

7.1 All content, features, and functionality of the Platform, including but not limited to text, graphics, logos, icons, images, audio clips, software, and the compilation thereof ("Company IP"), are and shall remain the exclusive property of the Company or its licensors.

7.2 The Company name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company. You may not use such marks without our prior written permission.

7.3 You retain ownership of your Client Data. By submitting Client Data through the Platform, you grant us a limited, non-exclusive licence to use, process, and store such data solely for the purpose of providing the Services.

7.4 Upon delivery and full payment, you shall own the final deliverables specifically created for you. However, the Company retains ownership of all underlying templates, methodologies, know-how, and generic materials.

7.5 Any feedback, suggestions, or ideas you provide regarding the Platform or Services shall become our exclusive property, and we may use such feedback without restriction or compensation to you.

8.1 Fees for paid Services shall be as quoted on the Platform or as agreed in writing. All fees are exclusive of applicable taxes, including Goods and Services Tax (GST), which shall be charged in addition.

8.2 Payment is due at the time specified in the applicable invoice or engagement letter. Unless otherwise agreed, payment is due in advance or upon completion of the relevant milestone.

8.3 Late payments shall accrue interest at the rate of 18% per annum or the maximum rate permitted by law, whichever is lower, calculated from the due date until the date of actual payment.

8.4 Refunds, if any, shall be governed by our Refund Policy as published on the Platform. In general, fees for Professional Services rendered are non-refundable. Any refund requests must be submitted in writing within seven (7) days of the transaction.

8.5 We reserve the right to suspend or terminate Services in the event of non-payment or disputed payments, without prejudice to our other rights and remedies.

9.1 THE PLATFORM AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9.2 We do not warrant that the Platform will be uninterrupted, timely, secure, or error-free, or that defects will be corrected. We do not warrant the accuracy, reliability, or completeness of any information on the Platform.

9.3 Information provided through the Platform is for general informational purposes only and does not constitute legal advice. You should not rely on any information on the Platform as a substitute for professional legal advice tailored to your specific circumstances.

9.4 No attorney-client relationship is created by your use of the Platform unless and until a formal engagement letter is executed between you and CompliEZ.

9.5 We disclaim all liability arising from your reliance on any content, information, or materials available on or through the Platform.

10.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES.

10.2 Our total aggregate liability arising out of or relating to these Terms or your use of the Platform shall not exceed the greater of: (a) the total fees paid by you to us during the twelve (12) months preceding the claim; or (b) Indian Rupees Ten Thousand (₹10,000).

10.3 The limitations set forth in this Section 10 shall apply regardless of the form of action, whether in contract, tort (including negligence), strict liability, or otherwise, and even if we have been advised of the possibility of such damages.

10.4 Certain jurisdictions do not permit the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

11.1 You agree to indemnify, defend, and hold harmless the Company, its directors, officers, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your breach of these Terms;
• Your violation of any Applicable Laws;
• Your negligence, fraud, or wilful misconduct;
• Any claim that your Client Data infringes or misappropriates any third party's Intellectual Property rights;
• Any dispute between you and any third party.

11.2 We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you shall cooperate with us in asserting any available defences.

12.1 These Terms shall remain in effect until terminated by either party.

12.2 You may terminate these Terms at any time by discontinuing your use of the Platform and, if applicable, by closing your account. Such termination shall not relieve you of any obligations accrued prior to termination.

12.3 We may suspend or terminate your access to the Platform immediately, without prior notice or liability, for any reason, including but not limited to:

• Breach of these Terms;
• Non-payment of fees;
• Request by law enforcement or government agencies;
• Unexpected technical or security issues;
• Extended periods of inactivity;
• Discontinuation or material modification of the Platform.

12.4 Upon termination, your right to use the Platform shall immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including Sections 7, 9, 10, 11, 13, and 14.

13.1 Any dispute, controversy, or claim arising out of or relating to these Terms, including the validity, invalidity, breach, or termination thereof, shall first be attempted to be resolved through good faith negotiations between the parties.

13.2 If the dispute cannot be resolved through negotiations within thirty (30) days, either party may initiate mediation by providing written notice to the other party. The mediation shall be conducted in accordance with the mediation rules of the Indian Council of Arbitration.

13.3 If mediation is unsuccessful within sixty (60) days, the dispute shall be finally settled by arbitration in accordance with the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted by a sole arbitrator mutually appointed by the parties, or failing such agreement, appointed in accordance with the Act.

13.4 The seat of arbitration shall be Hyderabad, Telangana, India. The language of the arbitration shall be English. The arbitrator's award shall be final and binding on the parties.

13.5 Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its Intellectual Property rights or confidential information.

14.1 These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

14.2 Subject to Section 13 (Dispute Resolution), you agree that any legal action or proceeding arising out of or relating to these Terms or your use of the Platform shall be brought exclusively in the courts located in Hyderabad, Telangana, India.

14.3 You hereby irrevocably consent to the personal jurisdiction and venue of such courts and waive any objection based on inconvenient forum.

15.1 We reserve the right to modify these Terms at any time in our sole discretion. If we make material changes, we will notify you by posting the revised Terms on the Platform and updating the "Effective Date" at the top of this page.

15.2 For material changes that materially adversely affect your rights, we will provide notice through the email address associated with your account or through a prominent notice on the Platform at least thirty (30) days prior to the changes taking effect.

15.3 Your continued use of the Platform following the posting of revised Terms constitutes your acceptance of such changes. If you do not agree to the modified Terms, you must discontinue your use of the Platform.

15.4 No amendment to these Terms shall be effective unless in writing or posted on the Platform in accordance with this Section 15.